Frequently asked questions & Handing and shipping
Order Handling Time
Orders are dispatched on the next working day, e.g. An Order is received by us on a Monday It will be dispatched on a Tuesday, For orders received on a Friday, Saturday or Sunday they will be dispatched on the Monday or the next working day where there is a bank holiday.
We do try and speed this up and where possible we will always try to dispatch orders faster than the stated time.
Shipping Methods
Other delivery methods available
Service Fee
Royal Mail 1st Class - Small Orders under £90.00 £4.50
Royal Mail 1st Class - Larger orders over £90 .01 £8.50
Expedited Service Next Business Day £15.00
Orders over £250.00 are free expedited next day where possible
Collection from our Shooting Ranges in Luton at Weekends by prior appointment only
Collection also available from Luton address - We also sell ammunition FAC Required.
For larger or unusual shaped /bulk orders / long / bulky items we will ship by courier.
TRACKING
When your order is despatched our system will notify you by email and will include any tracking code if the item has been sent by a trackable method, e.g. Royal Mail 24 or other couriers
Payment Methods
We accept VISA, MASTERCARD, AMERICAN EXPRESS & Paypal
Card Payments will show on your statement as Vanguard Reloading
We do not store your card details and they are passed only to the payment processing company Stripe who process the payment and notify us of a successful transaction
Paypal Payments
Your payment via Paypal may show on your statement as VANGUARD-VT or VENTURE TECH
.
Questions / Order Queries
For any questions or queries regarding your order please contact us via ebay or email us at sales@vanguardreloading.com
We pride ourselves on providing excellent customer service and will respond to any messages as quickly as possible.
Our Products
We sell reloading and shooting relating products by the most popular and quality brands such as Lee Precision, Hornady, Lyman, Birchwood Casey, Pachmayr, MTM Case Gard and we always do our best to keep in stock the popular reloading products and presses such as the Lee Pro 1000 Progressive Press and the Lee Challenger Single Stage Press. We have a large selection of gunsmithing and gun cleaning products suitable for air rifle/pistol and firearm/shotgun maintenance.
Do email us at should you have any questions or phone us on 01582 210060.
Returns Policy
We have a returns policy of 30 days. The customer must pay for the returned items to be shipped back to us and we recommend a trackable postage method as refunds will only processed when we have received and inspected the item in perfect condition..
Liability
Given the nature of reloading we will accept no liability whatsoever for the use or misuse of any of our products. Always read and refer to load manuals and handle any hazardous materials safely.